In organisations across the board, from government departments to corporate teams, we ask people to think creatively, take risks, and "innovate." But we often do it in environments that feel more like walking on glass than throwing ideas around. People hold back. They self-censor. They worry about sounding silly—or worse, overstepping an unspoken boundary.

So how do we break that cycle? How do we open up genuine dialogue when the room doesn’t feel safe?

First: Acknowledge the Invisible Barriers

Rank doesn’t always wear a uniform. In many workplaces, it’s still clear who holds influence—even if everyone’s on a first-name basis. Whether it’s job titles, strong personalities or just old-school dynamics, certain behaviours quietly discourage people from speaking up.

The key insight from the Federal Police speaker was subtle but powerful: follow-up matters. After running a group workshop, she’d check in with individuals one-on-one. Not to assess—but to actually listen. That’s where the gold would come out: honest feedback, quietly brilliant ideas, or concerns that didn’t feel safe to raise in front of others.

Create Safe Zones, Not Just Safe Phrases

Psychological safety doesn’t come from saying, “This is a safe space.” It’s built over time, with intention and consistency. Here are a few ways to start:

• Break the ice—strategically. Don’t just get people to introduce themselves. Ask a playful or unexpected question. It relaxes the room and levels the playing field.
• Use anonymous input tools. Sticky notes, digital boards or online polls can give people a voice—without putting them on the spot.
• Rotate facilitation roles. Give different people the chance to shape the conversation. When leadership steps back, others step forward.
• Call out the fear. Acknowledge that speaking up can feel risky. That simple recognition can lower the temperature in the room.

And yes—follow up. Especially with those who held back during the session. It's not about dragging ideas out of people. It’s about giving them room to breathe.

Innovation Needs More Than Ideas. It Needs Safety.

Innovation isn’t just about creativity—it’s about courage. And courage flourishes in environments where people feel heard, valued, and safe to challenge the norm. Whether you’re in a boardroom, a workshop, or a team check-in, the question remains:

Are people innovating—or walking on glass?

If you want your next workshop or innovation session to actually spark ideas—not suppress them—let’s talk. I design experiences that help teams cut through the noise and unlock fresh thinking.

Reach out at to me and let’s make it happen.